Shipping Policy – Last updated: May 5, 2025

1. Shipping Zones

We currently ship within Switzerland.
For international shipping, please contact us directly to check availability and cost.

2. Production and Shipping Times

All our products are made to order.

• Production time: 3 to 7 business days after order confirmation (depending on volume and complexity)

• Shipping time: 2 to 5 additional business days via Swiss Post

You will receive a confirmation email with a tracking number once your order is shipped.

3. Shipping Costs

Shipping costs vary depending on:

• The destination (Switzerland or international)

• The weight and size of the order

• The chosen delivery method

Applicable shipping fees are clearly communicated before order confirmation.
For special requests or international delivery, please contact us for a personalized quote.

4. Shipping Method

All orders are shipped via Swiss Post with tracking.
Products are carefully packaged to ensure protection during transport.

5. Local Pickup

Local pickup is available by appointment in the Yverdon-les-Bains area.
Please contact us to arrange a meeting.

6. Delivery Issues

In case of loss, unusual delay, or damage during shipping, please contact us promptly at tcg3dprint@gmail.com.
We will review each case individually and work with you to find a satisfactory solution.

At TCG3DPrint, we continuously work to improve our shipping procedures and ensure a smooth delivery experience. Whether you're ordering from Switzerland or abroad, our team carefully monitors each shipment to guarantee quality and reliability. If you ever have a special request regarding packaging, tracking, or timing, feel free to contact us in advance. We are happy to adapt whenever possible. Your satisfaction matters, and we aim to provide not only high-quality 3D accessories, but also excellent service throughout the shipping journey.

We appreciate your trust and are committed to delivering a reliable and transparent shipping experience.